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Wednesday, November 30, 2005

 

17:39

I have a new favorite customer complaint. A woman drove up to the drivethrough window, and I gave her what she ordered, which included a large drink. When I realized she wasn't leaving, I opened the window again to ask what she wanted. She held up the drink and said, "When I said 'large,' I meant 'large large'. Do you have a size bigger than this?" The term is extra large, in case anyone was wondering.

Comments:
That's not that unreasonable, given that some places have large, extra large, jumbo, extra jumbo, etc... I am usually spared such melodrama as I invariably order "water" (a foreign drink to most 'round these parts), and most restaurants have a special glass for it so that people don't try to sneak unentitled refills.
 
Okay, but most places have something labeled "large" and it's often not the biggest. She could have asked for the "biggest size". Also, the drink sizes are listed on the menu.
 
At some places, like Costco, when you order water, they give you a cup about the size of a thimble.

Most people want to be served by mind-readers.
 
I think the water cups at Taco Bell hold about as much as a medium drink cup.
 
It irks me when one must pay for water, especially when it's straight from the tap. The cup can't cost that much.
 
Oh, but people only buy water if they're thirsty and don't want to pay for their drink! (at least, that's the theater's theory)

This gives me incentive to find ways to smuggle water in and feel absolutely no guilt whatsoever.
 
The profit margin on any drink is huge.
 
I thought the largest that Taco had was a large. Shows how much attention I pay to drink sizes since I usually just order water as well.
 
Large is 32 oz. Extra Large is 42.
 
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